RETURNS & REFUNDS

 

It’s OK if you change your mind; we have a 14 day returns policy.

You have 14 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

Items purchased within the last 14 days are eligible for a refund. You can check which items are eligible on the delivery slip included with the item(s).

 

The following items cannot be returned:

  • Custom products
  • Made to order
  • Products marked as non-returnable within the product details
  • Earrings
  • Perishable goods
  • Perfumes
  • Underwear
  • Cosmetics

 

How I will be refunded and how long will it take to receive?

  • if you paid by PayPal – we will refund by PayPal.
  • if you paid by bank transfer – we will refund by bank transfer.
  • if you paid by credit/debit card via PayPal system – we will refund by bank transfer (you will need to fill and return document that you will receive along with your shipping)
  • If you have paid Cash on delivery – we will refund via bank transfer (you will need to fill and return document that you will receive along with your shipping). Refund by Cash on delivery is not possible!

You will be notified when the refund has been processed, and the method of payment you used to order the item(s) will be credited if received within 14 days of delivery.